FAQ
FAQ – Women’s Sportswear
1. What types of sportswear do you offer?
We offer a wide range of women's activewear , designed to fit all your physical activities. You will find leggings , sports bras , breathable t-shirts , shorts , and jackets . Each piece is designed to provide comfort, performance and style.
2. What materials are used for your sportswear?
We use high-quality technical fabrics like polyester, nylon and elastane, which provide breathability, elasticity and durability. Our garments are designed to wick away moisture , resist stretching and ensure maximum comfort during your workouts.
3. Are your sportswear suitable for all activities?
Yes, our activewear is designed to fit different types of activities, including yoga , running , fitness , Pilates , and more. Each product is designed to provide the best combination of support, freedom of movement, and style , according to the requirements of each sport.
4. How to choose the right size of sportswear?
To help you choose the size that suits you best, we have a size guide available on each product page. We recommend that you check your measurements and compare them with those in the guide to ensure you get the best fit. If you are unsure, our customer service team is here to advise you.
5. What is your return and exchange policy?
We offer a 30-day return and exchange policy . If you are not completely satisfied with your purchase, you may return or exchange your items, provided they are unworn, unwashed, and with their original tags. Visit our returns page for more details and to initiate a return request.
6. How long does it take to receive my order?
Delivery times vary depending on your location, but generally orders are shipped within 4-18 business days . We also offer an express delivery option for those who wish to receive their items faster. You will receive an email with a tracking number as soon as your order is shipped.
7. Do you offer sportswear in inclusive sizes?
Yes! We believe every woman deserves to feel comfortable and confident in her activewear, which is why we offer sizes ranging from XS to 3XL . Our goal is to provide outfits that fit every body type , without compromising on style or comfort.
8. How do I care for my sportswear?
To preserve the quality of your sportswear, we recommend washing it in cold water , with similar colours, and letting it air dry . Avoid tumble drying and using fabric softeners, which can damage the technical fibres and reduce the life of your clothes.
9. Are there any promotions or special offers on your products?
We regularly offer exclusive promotions , seasonal sales , and special offers . Subscribe to our newsletter to receive all the information in advance and enjoy discounts on your purchases!
10. How to contact customer service if I have a problem or question?
Our customer service is here to help you! You can contact us via our online contact form or by email at info@akiaone.com. We strive to answer all questions as soon as possible.
